TRAINING & LEARNING CENTRE

Course Implementation Summary

Update overall programme details for  Maybank Foundation TLC 2026 training documentation.

Training Operations Participant Attendance Impact Reporting

Report Information

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Professional Programme Report

Editable write-up

1. Executive Summary

The Maybank Foundation Training & Learning Centre (TLC) 2026 programme, conducted from 28 April to 3 May 2026 at Kem Permata Resort, successfully engaged 150 youth participants from diverse socio-economic backgrounds, primarily from B40, asnaf and underserved communities. Delivered in collaboration with Right Track Education Sdn Bhd, the programme emphasised practical, skill-based training across six high-impact fields. The training adopted a 70% practical and 30% theoretical approach, integrating experiential learning principles and structured impact evaluation methodologies. Participants demonstrated strong engagement and commitment throughout the programme, with measurable outcomes including increased entrepreneurial readiness, improved digital and technical competencies, and early-stage income generation.

2. Programme Overview

  • Programme Name: The Maybank Foundation Training & Learning Centre
  • Date: 28 April – 3 May 2026
  • Duration: 6 Days, 5 Nights
  • Location: Kem Permata Resort
  • Organiser: Maybank Foundation
  • Strategic Partner: Right Track Education Sdn Bhd

3. Programme Objectives

  • To enhance practical and employable skills among youth from low-income, asnaf, rural and educationally underserved backgrounds.
  • To support income generation and income stability through entrepreneurship, self-employment and gig economy pathways.
  • To empower youth through social entrepreneurship that contributes to community impact and socio-economic development.

4. Training Structure & Methodology

The programme was delivered through a 70% practical and 30% theoretical training model, supported by Kolb’s Experiential Learning approach. Training activities included trainer-led demonstrations, individual practical assignments, group-based learning, coaching, guided facilitation and reflective sharing sessions. Following the programme, impact monitoring is designed to align with the Kirkpatrick Four-Level Evaluation Model, focusing on participant reaction, learning, behavioural application and measurable results.

5. Participant Profile

  • Total Participants: 150
  • Average Age: 27 years
  • Training Fields: Digital & AI Innovation, Aircond Servicing, Mobile Phone Repair, Commercial Food, Bakery and Mobile Spa

6. Socio-Economic Background

  • Self-employed: 51 participants
  • Employed: 12 participants
  • Unemployed: 37 participants
  • School leavers: 10 participants
  • Housewives: 9 participants
  • Business owners: 11 participants

7. Income & Business Readiness

  • No income: 49 participants
  • RM500 income range: 25 participants
  • RM1,500 income range: 18 participants
  • RM2,000 income range: 14 participants
  • RM2,500 income range: 4 participants
  • Participants with business activity: 45
  • Participants with SSM registration: 39
  • Participants with financial records: 15

8. Implementation Highlights

Participants showed active engagement throughout the training and demonstrated growing awareness of structured entrepreneurship pathways. The programme introduced participants to available support systems, including government-linked platforms and business record systems such as manfaat.mof.gov.my and My Bijak Niaga. These initiatives enhanced participants’ readiness for structured business growth, financial tracking and post-training impact monitoring.

9. Key Outcomes & Impact

  • Participants demonstrated improved technical and practical competencies across the training fields.
  • 50% expressed strong interest in starting a business.
  • 25% planned to begin on a small scale.
  • 20% considered hybrid income through employment and business.
  • 5% opted to pursue employment using the acquired skills.
  • Digital participants generated early income within three days, with collective group sales reaching approximately RM3,000.

10. Challenges & Constraints

  • Limited training duration required intensive scheduling and strong time management.
  • Weak internet connectivity affected selected digital-based activities.
  • Varied participant competency levels required adaptive facilitation and continuous support.
  • Despite these constraints, participants maintained strong commitment throughout the programme.

11. Recommendations

  • Extend training duration to allow deeper mastery and business development.
  • Strengthen digital infrastructure to support online and digital learning activities.
  • Introduce structured mentoring and monitoring after training.
  • Encourage business formalisation through SSM registration, financial records and compliance guidance.
  • Expand high-demand fields based on participant interest and outcome evidence.

12. Conclusion

The TLC 2026 programme successfully achieved its objectives in empowering youth through practical skills, entrepreneurial exposure and income generation pathways. The structured approach, combined with strong participant engagement, produced measurable outcomes that contribute to long-term socio-economic development. The programme stands as a scalable model for future youth empowerment initiatives and reinforces Maybank Foundation’s commitment to building resilient and capable communities.

150
Registered Participants
Participant list
150
Training Attendance
Confirmed attendance
100%
Attendance Rate
Attendance / registration
6
Training Fields
TLC 2026 fields

Class / Training Field Breakdown

Ideal range: 25–30 per class

Class Capacity & Attendance

Shows participant distribution by training field and operational status based on the ideal range of 25–30 participants per class.

Executive Snapshot

  • TLC 2026 recorded 150 registered participants and 150 training attendees.
  • Attendance is reported as full participation for the implemented training cohort.
  • The dashboard supports management reporting, data audit and strategic improvement tracking.

Data Management Report Snapshot

Participant List by Training Field

Editable section

Digital / AI Innovation

Aircond Servicing

Servis Telefon Bimbit

Commercial Food

Spa Mobile

Bakery, Pastry Art

Learning Outcome by Training Field

Objectives & mastered skills

Digital / AI Innovation

Objective: To equip participants with practical digital tools, AI-assisted content creation, basic online presence and digital income pathways.

  • Created digital content and simple promotional materials.
  • Used AI tools for ideas, writing and design support.
  • Generated early-stage digital product income during training.

Aircond Servicing

Objective: To develop practical servicing readiness for basic air-conditioning maintenance and service operations.

  • Identified air-conditioner components and basic faults.
  • Practised servicing workflow and safety handling.
  • Understood basic pricing, tools and customer service process.

Mobile Phone Repair

Objective: To introduce participants to device repair basics, troubleshooting and entry-level service readiness.

  • Recognised common phone faults and repair flow.
  • Practised basic diagnostic and handling procedures.
  • Understood service documentation and customer handling.

Commercial Food

Objective: To strengthen food preparation, hygiene, costing and basic commercial kitchen operation skills.

  • Applied basic food preparation and hygiene practices.
  • Understood simple costing, packaging and product readiness.
  • Practised operational discipline and quality control.

Spa Mobile

Objective: To equip participants with basic wellness service skills, customer handling and mobile spa service readiness.

  • Practised basic treatment flow and client preparation.
  • Understood hygiene, service etiquette and safety practices.
  • Identified simple service packages for home-based income.

Bakery, Pastry Art

Objective: To develop bakery fundamentals, production practice, packaging readiness and basic product commercialisation.

  • Prepared selected bakery products through practical sessions.
  • Understood production flow, costing and quality consistency.
  • Improved readiness for small-scale bakery income generation.

Participant Demographics

Gender & Age

Gender Split

Gender is estimated through the final digit of the Malaysian IC number: odd = male, even = female.

150
Male-
Female-
Unknown-

Age Profile

Age summary based on the participant Age field.

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Min Age
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Avg Age
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Max Age

State Distribution

Top locations

Participant State Ranking

Shows the main geographic distribution of TLC 2026 participants.

Programme Video Link

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Photo Gallery

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Executive Summary

Ready for report

Summary Statement

  • TLC 2026 recorded full participation with 150 participants attending the training.
  • The distribution by training field supports practical learning delivery across six key skills areas.
  • Participant demographic data supports stronger reporting, outreach analysis and future cohort planning.